Terms of Service

Effective Date: 24/05/2025
Last Updated: 24/05/2025

Welcome to Genies-Lamp. Please read these terms carefully before using our services.

1. Who We Are

Genies-Lamp (“we”, “us”, “our”) provides simple, tailored automation and support services to help small businesses and solopreneurs save time.

2. Using Our Services

By using our website or services, you agree to these terms. If you do not agree, please do not use our services.

You must:

Be at least 18 years old.
Provide accurate information when requested.
Use our services only for lawful purposes.

3. Services

We provide:

Consultation on automation and workflow improvements.
Customised automation setup.
Ongoing support and maintenance as agreed.

We may update or remove services at any time.

4. Payments

Payment terms will be agreed before work starts.
Invoices are due within 7 days unless otherwise stated.
We reserve the right to suspend services if payment is overdue.

5. Your Responsibilities

You are responsible for:

Providing accurate and timely information needed for us to deliver our services.
Keeping your account and login details secure if applicable.
Using any tools or automations responsibly and checking outputs for accuracy.

6. Intellectual Property

All content on our website, including text, graphics, and logos, is owned by Genies-Lamp unless otherwise stated. You may not copy or use our content without our permission.

Custom automation scripts we build for you may be used in your business, but you may not sell or distribute them without our written consent.

7. Limitation of Liability

We do our best to deliver accurate and effective services, but:

We are not liable for any indirect or consequential losses.
We are not responsible for losses resulting from incorrect information provided by you.
Our total liability is limited to the fees you have paid us for the service in question.

8. Termination

You may stop using our services at any time.

We may terminate or suspend your access if you breach these terms or misuse our services.

9. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we handle your data.

10. Changes to These Terms

We may update these terms. We will post changes on this page with the date updated. By continuing to use our services after changes, you accept the revised terms.

11. Contact Us

If you have any questions, please contact us at:

📧 luke@genies-lamp.co.uk
📞 07957342271
🏢 13 Cheesmer Way, Broadbridge Heath, Horsham, West Sussex, RH12 3UY