Privacy Policy

Effective Date: 24/05/2025
Last Updated: 24/05/2025

Introduction

Welcome to Genies-Lamp ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.genies-lamp.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

Name and contact information (email address, phone number, mailing address)
Account credentials (username, password)
Payment and billing information
Communication preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

IP address and location data
Browser type and version
Operating system
Device identifiers
Pages viewed and time spent on our site
Referring website addresses
Click-through data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about how you use our website. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our services
Processing transactions and managing your account
Communicating with you about our services, updates, and promotional offers
Improving our website and services
Analyzing usage patterns and trends
Ensuring security and preventing fraud
Complying with legal obligations
Responding to customer service requests

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to your personal information and request corrections to inaccurate data.

Deletion

You may request deletion of your personal information, subject to certain exceptions.

Portability

You may request a copy of your personal information in a structured, machine-readable format.

Opt-Out

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookie Controls

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

If you are located outside of United Kingdom, please note that your information may be transferred to and processed in countries that may have different data protection laws than your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Genies-Lamp
Email: luke@genies-lamp.co.uk
Website: https://www.genies-lamp.com

Regional Privacy Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability.

This Privacy Policy is designed to be comprehensive and compliant with major privacy regulations. Please consult with legal counsel to ensure it meets your specific business needs and applicable laws in your jurisdiction.